<aside> 🎖 Our mission is to unlock the potential of business and government working better, together.
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The partnership between business and government is vital in making our communities productive & cohesive, but inefficiency and bureaucracy is currently the norm. We are using a modern approach to change this.
Our SaaS platform gives businesses a clear view of opportunities to work with the public sector, and the tools needed to manage them. We are bringing together a massive amount of messy government data to bring clarity and transparency to a space that desperately needs it.
We've seen fantastic traction from industry leading customers such as UiPath, Gitlab, Freshworks, and Tableau.
Learn more:
It's go time. Here's why we're looking for you.
We operate in a sector ripe for technological improvement. Our market is hungry for change.
We're hiring a highly organised, enthusiastic individual to provide front-line support that delights our existing customers, whilst working cross-departmentally to develop core internal processes. Our customer base is growing quickly so we need somebody excited to get their hands dirty as they learn and grow in a fast-paced, tech start-up environment.
<aside> 💷 Comp Range: £25-30k salary with £4-6k in equity depending on previous experience
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You'll be the first port of call for all inbound customer support, liaising with existing users on a day-to-day basis via email, live chat and calls to answer questions about the Stotles app and drive engagement with the tool. You’ll also lead on the optimisation internal data management and operational processes, working directly with the leadership team to identify and implement more efficient practices.
Reporting into the Head of Customer Success, this role will be responsible for: